FREQUENTLY ASKED QUESTIONS
Q: How do you accept payment?
A: We accept VISA, MasterCard, Cash, or email transfer and money orders.
Q: Will my dog play with other dogs while staying at your kennel?
A: Dogs who are social with other dogs will be carefully matched with other social dogs for small supervised play groups. Dogs are carefully screened to assess their suitability for play groups.
Q: Will my dog get exercise while staying at your kennel?
A: Yes! All dogs staying at the kennel will enjoy daily leash walks on our back hiking trails as well as outside time by the creek. Dogs will enjoy plenty of off leash time in our fully enclosed dog yard. We also have add on services as well such as dock diving, swimming in the canine pool, canine conditioning and rehab exercise and off leash group adventure hikes etc.
Q: Can you give my dog it’s medication?
A: Yes! No charge.
Q: My dog has severe separation anxiety. Will staying at your kennel with you guys and other dogs be beneficial to him or will it be too stressful for him?
A: That depends. If your dog is extremely stressed being separated from you, then chances are he will be just as stressed at our kennel while away from you. Having other dogs or humans around will have little effect to lower your dog’s stress level since the cause of the anxiety is the absence from you. However if your dog is stressed only by being alone, then spending time at the kennel with other humans and dogs means he will never be alone so he/she can likely have a great time! If your dog has separation anxiety it is best to give us a call so we can discuss with you what would be best for your dog and your particular situation. Separation anxiety is usually a very treatable problem!
Q: Will my dog be crated a lot?
A: Dogs will not be crated unless they are young puppies who are crated overnight for housetraining purposes or if we are instructed specifically by owners to crate their dogs (such as dogs who are on restricted exercise from recent spay or neuter or other surgery). Owners will supply the crate in these situations. For dogs who require crating overnight for housetraining purposes they will still enjoy a spacious pen and plenty of outdoor time during the day and only be crated overnight. Otherwise dogs stay in spacious pens with plenty of room to walk around as well as lounge comfortably on raised cushy beds and are never put in a crate.
Q: Will my dog get any human contact while staying at your kennel?
A: If your dog likes people then YES they will get human contact, and lots of it! Dogs at our kennel are not penned all day with no human contact. Dogs staying at Canine Country Kennels will enjoy daily leash walks, supervised play time, one on one play time with a human as well as plenty of one on one relax time too. For dogs who like it we also spend time with them in their pens each day petting them, brushing them and snuggling. For dogs who aren’t into the snuggling we make sure they get plenty of human/dog time on their leash walks and outdoor play time. If your dog is shy or reserved around humans we will allow them their space and only engage with them as they are comfortable.
Q: My dog has never stayed in a kennel before. How do I know he will be ok for a couple weeks there? I am worried he will be stressed.
A: You are a great owner if you are concerned for your dog’s well being! We recommend a trial day where your dog comes for a day to get used to the place and also for a chance for us to assess how to ensure a stress free stay for the future. If your dog is younger, a one trial day is usually sufficient. If your dog is older and has never kennelled before OR your dog has had a previous bad experience at another kennel, then two or three trial days over a two week period may be necessary. Most dogs love coming to Canine Country Kennels after their very first visit!
This page is still under construction so check back for more FAQ’s! If you have any questions you think should be on this list please let us know!
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